Terms of Service

Koel reads the sources you connect to it, prepares work from what it finds, and waits for you. Today there is exactly one source it can read: a Gmail mailbox you connect yourself. It sorts what arrives, writes a summary and, for messages that look like they need a reply, a draft reply in your voice.

Preparing is all it does on its own. A draft sits in your queue until you tap to approve it.

• It does not send anything without an explicit tap from you, one message at a time. There is no timer, no batch send and no background job anywhere in Koel that can send mail.
• It cannot move money. Koel has no payment integration of any kind — no card, no bank, no UPI. Nothing in the app can initiate a transfer.
• It cannot post publicly. There is no social, marketplace or review integration.
• It cannot change your Gmail without your approval. Koel asks Google for one Gmail permission (gmail.modify) to read your mail, draft and send replies you approve, and organise messages with labels — nothing else. It never permanently deletes anything in your mailbox.
• It never opens attachments. Koel does not fetch, read or store them.

You need an account to use Koel. Keep your sign-in details to yourself — anyone with them can read everything Koel has read for you.

Connect only a mailbox you are entitled to connect. If you invite other people into a workspace, they can see the mail, tasks and notes in that workspace, and you are responsible for who you let in. You can remove someone at any time.

Do not use Koel to send unlawful, deceptive, harassing or bulk unsolicited messages, to break Google's terms, or to work around the approval step that makes the product what it is. We may suspend an account being used that way.

Summaries, categories and draft replies are generated by a language model. They can be wrong, they can miss something, and they can misread tone. You read the draft before you approve it, and what goes out over your name is your responsibility — that is exactly why the approval step exists. Koel is not a substitute for professional, legal, financial or tax advice.

Koel is provided as it is. There is no uptime commitment, no support hours and no guarantee that a sync runs on time or at all. Features change and some get removed. Mail can be classified wrongly or missed entirely. Do not use Koel as the only place a piece of information lives.

To the fullest extent Indian law allows, Koel is not liable for indirect or consequential loss, lost profit, lost business or lost data arising from your use of the app, and its total liability for any claim is limited to what you have paid to use Koel — which today is nothing, because Koel does not charge. Nothing here excludes liability that cannot be excluded by law.

You can disconnect a mailbox from Connections at any time. That deletes the Google tokens Koel holds and stops any further reading the same minute.

Disconnecting does not delete the mail Koel has already stored. There is no self-serve “delete my account” button yet, and no self-serve export. Ask at vv4567@gmail.com and it is done by hand. The Privacy Policy sets out exactly what is stored and what deletion covers.

These terms change as the software changes. The date at the top is the version — if something material changes, that date moves and the wording with it.

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them.